You may not have considered it, but much of IT - from ad-hoc help-desk support to large-scale projects - follows a similar value chain. Understanding your value chain is a first step to enhancing your own productivity and performance.

 

Published in The Wired CIO
Wednesday, 29 June 2011 00:36

Tools to keep your GAL healthy

A few weeks ago I spruiked the many reasons why IT must keep its company address book in top shape, as a single source of truth for many purposes. Today I'll bring the how, with several automated tools to do the job.

Published in The Wired CIO

Social media is an ever-increasing buzzword in the business world of today, and while some may consider it mollycoddling to generation Y, it is becoming apparent to CIOs and IT leaders that 'none' is no longer an acceptable answer to the question 'What is your social media strategy?'

 

 

Published in The Wired CIO

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