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Complaints by Australian telecommunications users about landline, mobile and Internet services fell in the last six months of 2018 by 27.7% to 60,998 compared to the corresponding six month period in 2017.

Published in Telecoms & NBN

Australian consumers are reporting having their bank accounts drained by fraudsters and their email inboxes accessed in the latest scam involving theft of mobile numbers, according to the newly published report on fraud from the Telecommunications Industry Ombudsman.

Published in Market

Complaints to the Telecommunications Industry Ombudsman from residential consumers and small businesses rose for the financial year 2018, but were down for the last quarter, according to a report from the TIO on Wednesday.

Published in Telecoms & NBN
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