Superannuation provider Sunsuper claims it has reduced customer response times from two or three business days to a few hours by using software from contact centre solutions provider Genesys.

Published in Enterprise Solutions
Friday, 12 January 2018 09:56

Winterbottom leads Genesys government sales

Customer experience and contact centre vendor Genesys has appointed Tony Winterbottom as principal for its ANZ government practice.

Published in People Moves

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