New research commissioned by CRM and RPA vendor Pegasystems suggests Australians want to talk to people, rather than bots, for all but the simplest customer service tasks.

Published in Strategy

Melbourne-based Elenium Automation has completed a $15 million capital raising with funding from high-profile investors as it continues the design, development and manufacture of self-service and automation technologies for the aviation sector.

Published in Strategy

Telstra has signed a multi-year agreement with One Door, a US-based provider of cloud-based visual merchandising software.

Published in Deals

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