Home Freelancers Displaying items by tag: Australian Communications Consumer Action Network (ACCAN)

There has been a call for Australia’s telecommunications companies to raise the bar for consumer identity verification and increase consumer safeguards.

Australians are being put at risk due to inadequate consumer protection frameworks around the reliability of telecommunications services, according to the telecommunications consumer interest lobby group the Australian Communications Consumer Action Network.

Published in Market

Telecommunications consumer interest lobby group the Australian Communications Consumer Action Network (ACCAN) says the enforcement of new complaint handling rules for telcos will drive better conduct by the telco industry, and sends a clear warning to the industry that they must take their obligations seriously.

Published in Telecoms & NBN
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