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Sixty-six percent of organisations have plans to deploy 5G by 2020, but according to a new report users adopting 5G face the lack of readiness of telecommunications providers, with their 5G networks not available or capable enough for the needs of organisations.

The Australian Government has unveiled a new strategy which it says is aimed at developing the country’s digital skills and ensuring the benefits of technology flow to all Australians.

Published in Government Tech Policy

‘Customer–centric’ brands using advanced artificiaI intelligence benefit from increased efficiency, greater brand loyalty, and notable gains in revenue, according to a new report which found that companies adopting AI-enabled technology have seen a positive impact on customer satisfaction, service delivery and contact centre performance.

Published in Strategy
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