Freshworks, the leading provider of cloud-based business software, is hosting its first AI-focused customer experience event in Sydney on 10th August.

Global contact centre solutions vendor Avaya has entered into a strategic partnership with Afiniti, a provider of AI-based behavioural pairing solutions.

Published in Strategy

Experts converge to discuss what the future of business technology will look like in Australia.  A highlight of CeBIT Australia 2018, the FutureTech Stage will feature a host of the world's most renowned industry experts on matters relating to the Internet of Things (IoT), FinTech, Artificial Intelligence (AI) and Machine Learning.

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