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Consumer complaints to the Telecommunications Industry Ombudsman (TIO) reached a five-year low in 2012-13 with all major telcos, including Vodafone, recording declines in complaints received.

Published in Technology Regulation

New Communications Minister Anthony Albanese has joined the increasing chorus of voices against the Great Telco International Roaming Scam. Awareness of the costs is one thing, but still nothing from telcos on actually reducing the charges.

Published in Government Tech Policy

Industry bodies and Communications Alliance and the Australian Mobile Telecommunications Association have endorsed most of the recommendations of the Federal parliamentary inquiry into telecommunications interception, data retention and related infrastructure security issues.

Published in Technology Regulation
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