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Following Macquarie Telecom’s move to publish its Net Promoter Score (NPS), ACCAN welcomes it and urges telcos to follow

Published in Telecoms & NBN

Just a day after hiking up international mobile roaming charges by a whopping 50% and tripling excess data charges, Telstra is at it again, this time hitting consumers with the introduction of a 50 cent charge for calling directory assistance from landlines.

Published in Telecoms & NBN

What does a woman who represents Australia’s communication consumers in 2015 have in common with a man, called Charles Todd who led an ambitious project to connect Australia to the world via a telegraph line in 1870?

Published in Telecoms & NBN
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