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Australian franchised parcel delivery service CouriersPlease (CP) has launched a new self-serve, low cost returns portal - named Boomerang - which it says will enable e-tailers of all sizes to focus their resources on selling their products instead of allocating costly resources to handle the challenge of reverse logistics.

The modern nature of warehouses and the need for faster and seamless processes to meet tighter deadlines, means that Manager must now be able to communicate with warehouse operators one-to-one, at any time, or with multiple workers, in multiple parts of the warehouse – all at once.