In what is a clever marketing ploy for the Viber messaging, voice and video calling app, its CEO is making an appeal to Australians to use its services, with Viber stating it cut all business ties with Facebook back in June 2020.
Cloud-based voice platform Aircall has opened its third global office, following its HQ in Paris and its New York office, "bringing innovative tech closer to local customers and partners" while offering "quality and local support in Australia".
Every now and then a piece of kit comes along that's entertainingly clever, solving a problem you didn't know you had. In this case, it’s Poly’s desktop station for mobile phones, the Elara 60W, which transforms your phone into your own PABX-style reception console or conference phone.
amaysim is promising three recharges of "truly unlimited mobile data", with no mention of speed caps, and it's the first such pre-paid offer, although Telstra's now discontinued $199 Ultimate 24-month contract plan with your choice of flagship phone and truly unlimited, uncapped 4G was the first such plan in Australia.
Conversational and cognitive AI innovator, Nuance, has announced a new AI engine "combining voice biometrics and natural language understanding technologies to authenticate people on-the-fly, or to identify deep fake voices—significantly cutting authentication time while anticipating individual needs with a personalised yet automated response".
If you've ever wanted to order your air conditioner around by voice so you could order up the right temperature, then Mitsubishi Electric's new voice control capability will get you talking.
Optus Business has reached a $12 million deal with industrial firm CSR Limited to provide voice, data and mobile services across 150 Australian sites.
Amazon's talented Alexa assistant has gained yet another new skill, letting users make Skype calls by voice, and with the Echo Show and Echo Spot, making video calls, too.
Digital communications provider Avaya says the integration of AI-enhanced technologies, including biometrics and real-time sentiment analysis to its communication platforms, is enabling organisations to elevate voice as a key user interface for “richer, more seamless, secure customer and employee experiences”.
Nuance has announced the cloud-powered Dragon Anywhere for Android and iOS mobile devices in Australia, delivering the "powerful, professional productivity features of Dragon desktop speech recognition to these devices".
Europe has overtaken the Middle East as the "top destination for outbound traffic as subscribers take advantage of seamless LTE roaming".
A new study has identified "new revenue streams and cost savings to offset a voice and data decline" of US$50 billion globally.
The national Telstra outage that affected 3G and 4G voice and data services this morning and afternoon appears to be over, but we're still waiting for an explanation.
Telstra's latest outrageous outage on its 3G and 4G networks is being fixed, and while the "root cause" is yet to be determined, the reason why can't be unlimited.
Telstra says it has fixed the issue affecting the 4G voice call capability of its network, blaming an upgrade it made which was reversed to solve the issue, but wasn't very good at communicating this to the media directly.
Hot on the heels of Telstra launching its own unlimited data plans, and before Telstra's 4G network outage, Vodafone announced "Australia’s first widely available mobile plans with unlimited data".
Hot on the heels of Telstra announcing its unlimited 4G plans comes the hugely embarrassing news of a nationwide Telstra 4G outage – oops!
In 2018, with unlimited voice and text plans available from $10 in the market, it's all about how much data you get with your pre-paid plan, with Boost's data boost a move to try ruling the pre-paid roost.
With Amazon Alexa now speaking and being spoken to by Australians, developers are activating Alexa as a new way to engage with customers, but this simply gives voice to ensuring the best all-round customer experience.
Speaking up for business users is Optus, whose wholesale arm has "expanded its suite of NBN-ready products" by launching EoNBN: Evolve Voice using Ethernet over NBN.
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