Displaying items by tag: voice

Nuance has announced the cloud-powered Dragon Anywhere for Android and iOS mobile devices in Australia, delivering the "powerful, professional productivity features of Dragon desktop speech recognition to these devices".

Published in Business Software

Europe has overtaken the Middle East as the "top destination for outbound traffic as subscribers take advantage of seamless LTE roaming".

Published in Telecoms & NBN

A new study has identified "new revenue streams and cost savings to offset a voice and data decline" of US$50 billion globally.

Published in Telecoms & NBN

The national Telstra outage that affected 3G and 4G voice and data services this morning and afternoon appears to be over, but we're still waiting for an explanation.

Published in Telecoms & NBN

Telstra's latest outrageous outage on its 3G and 4G networks is being fixed, and while the "root cause" is yet to be determined, the reason why can't be unlimited.

Published in Telecoms & NBN

Telstra says it has fixed the issue affecting the 4G voice call capability of its network, blaming an upgrade it made which was reversed to solve the issue, but wasn't very good at communicating this to the media directly. 

Published in Telecoms & NBN

Hot on the heels of Telstra launching its own unlimited data plans, and before Telstra's 4G network outage, Vodafone announced "Australia’s first widely available mobile plans with unlimited data".

Published in Telecoms & NBN

Hot on the heels of Telstra announcing its unlimited 4G plans comes the hugely embarrassing news of a nationwide Telstra 4G outage – oops!

Published in Telecoms & NBN

In 2018, with unlimited voice and text plans available from $10 in the market, it's all about how much data you get with your pre-paid plan, with Boost's data boost a move to try ruling the pre-paid roost.

Published in Telecoms & NBN

With Amazon Alexa now speaking and being spoken to by Australians, developers are activating Alexa as a new way to engage with customers, but this simply gives voice to ensuring the best all-round customer experience.

Published in Business Software

Speaking up for business users is Optus, whose wholesale arm has "expanded its suite of NBN-ready products" by launching EoNBN: Evolve Voice using Ethernet over NBN.

Published in Telecoms & NBN

Global professional services company Avanade Technology has released its predictions for what it says would be big news in tech in 2018, ready to revolutionise Australian business.

Published in Enterprise Solutions

Two top industry executives have talked up AI and Voice as two major technology trends and advancements that will transform how businesses better deliver customer experience in 2018.

Published in Development

Boldly promising its "new mobile plans provide best value in market" with "big data for little dollars", value MVNO pioneer Amaysim is upping the ante by upping the data.

Published in Telecoms & NBN

If you have more than one Google voice-activated speaker like Google Home in your house, you can now use Google Assistant to broadcast your voice to send house-wide messages.

Published in Home Tech

VoiceByte’s app will be incorporated into iHeartMedia’s top-rated programmes across the country, including "On Air With Ryan Seacrest”, ”American Top 40” and other nationally-syndicated shows in the US.

Published in Apps

Optus-powered MVNO OVO, which famously offers 100GB for $69.95 per 30 days, as well as great unlimited voice and text plans with data allocations, now has national 7-Eleven distribution.

Published in Home Tech

The Google Assistant will soon have with a stack of Aussie apps, with developers and companies now able to build apps “to engage with Aussies through Actions on Google".

Published in Home Tech

Pre-paid mobile challenger OVO has added a number of free international minutes to its unlimited plans, making its impressive plans even better.

Published in Telecoms & NBN
Thursday, 16 February 2017 01:53

Genesys to overhaul MYOB contact centre capabilities

Omnichannel customer experience and contact centre solutions company Genesys is to undertake an overhaul of accounting software provider MYOB’s contact centre capabilities.

Published in Deals

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