Displaying items by tag: voice

GUEST INTERVIEW: We haven't quite yet reached a "post-COVID" world, making the ability to work anywhere while engaging and gauging employee experiences for companies more important than ever, and as Adam Krebet explains, those are just two of the many features and benefits of the Workday ecosystem.

Published in Business IT

GUEST INTERVIEW: We haven't quite yet reached a "post-COVID" world, making the ability to work anywhere while engaging and gauging employee experiences for companies more important than ever, and as Adam Krebet explains, those are just two of the many features and benefits of the Workday ecosystem.

Published in Guest Interviews

iTWireTV spoke with Ravi Saraogi, co-founder and president, Uniphore, on the power of conversational AI and the great benefits it brings to customer experiences in call centres around the globe.

Published in Guest Interviews

Australian audio tech company Nuheara continues to innovate with its IQbuds 2 Max earbuds. These are the bionic ears you’ve always wanted tuning unwanted noise out while tuning conversations in.

The Australian Communications and Media Authority (ACMA) has released another research report in its ‘Communications and media in Australia’ series, with headline figures showing 8.2 million terabytes of data downloaded, 9.6 billion voice minutes and more.

Published in Telecoms & NBN

You might have thought Microsoft was buying Nuance to deliver a Voice Control system into Windows 10 to rival that which Apple offers for its iPhones, iPads and Macs, but the company says the acquisition will combine solutions and expertise to deliver new cloud and AI capabilities across healthcare and other industries.

Published in Deals

VIDEO INTERVIEW: Mr McGuire might have advised graduate Dustin Hoffman to get into plastics back in the 1960s, but it's a good thing PacketLight's founders decided that fiber optical transport solutions were the ideal way to deliver our fantastically elastic present and an even more amazing future still before us.

Published in Guest Interviews

Mr McGuire might have advised graduate Dustin Hoffman to get into plastics back in the 1960s, but it's a good thing PacketLight's founders decided that fiber optical transport solutions were the ideal way to deliver our fantastically elastic present and an even more amazing future still before us.

Published in Networking

Opensignal has released its Global Mobile Network Experience Awards 2021, and while neither Telstra, nor Optus or Vodafone appear in the top two award tiers anywhere in the world, Telstra has beaten Optus in every third-tier award category save one.

Published in Telecoms & NBN

In what is a clever marketing ploy for the Viber messaging, voice and video calling app, its CEO is making an appeal to Australians to use its services, with Viber stating it cut all business ties with Facebook back in June 2020.

Published in Home Tech

Cloud-based voice platform Aircall has opened its third global office, following its HQ in Paris and its New York office, "bringing innovative tech closer to local customers and partners" while offering "quality and local support in Australia".

Published in Telecoms & NBN

Every now and then a piece of kit comes along that's entertainingly clever, solving a problem you didn't know you had. In this case, it’s Poly’s desktop station for mobile phones, the Elara 60W, which transforms your phone into your own PABX-style reception console or conference phone.

amaysim is promising three recharges of "truly unlimited mobile data", with no mention of speed caps, and it's the first such pre-paid offer, although Telstra's now discontinued $199 Ultimate 24-month contract plan with your choice of flagship phone and truly unlimited, uncapped 4G was the first such plan in Australia.

Published in Telecoms & NBN

Conversational and cognitive AI innovator, Nuance, has announced a new AI engine "combining voice biometrics and natural language understanding technologies to authenticate people on-the-fly, or to identify deep fake voices—significantly cutting authentication time while anticipating individual needs with a personalised yet automated response".

Published in Development

If you've ever wanted to order your air conditioner around by voice so you could order up the right temperature, then Mitsubishi Electric's new voice control capability will get you talking.

Published in Home Tech

Optus Business has reached a $12 million deal with industrial firm CSR Limited to provide voice, data and mobile services across 150 Australian sites.

Amazon's talented Alexa assistant has gained yet another new skill, letting users make Skype calls by voice, and with the Echo Show and Echo Spot, making video calls, too. 

Published in Home Tech

Digital communications provider Avaya says the integration of AI-enhanced technologies, including biometrics and real-time sentiment analysis to its communication platforms, is enabling organisations to elevate voice as a key user interface for “richer, more seamless, secure customer and employee experiences”.

Published in Market

Nuance has announced the cloud-powered Dragon Anywhere for Android and iOS mobile devices in Australia, delivering the "powerful, professional productivity features of Dragon desktop speech recognition to these devices".

Published in Business Software

Europe has overtaken the Middle East as the "top destination for outbound traffic as subscribers take advantage of seamless LTE roaming".

Published in Telecoms & NBN

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