Displaying items by tag: user experience

GUEST INTERVIEW: Juniper Networks believes that a modern network needs to be built on microservices, AI and 'session smarts' – and analysts seem to agree.

GUEST OPINION: What makes collaboration apps unique is also what makes them hard to monitor, but this is changing.

Software intelligence company Dynatrace is adding features to its platform's release validation capabilities.

Sixty-seven percent of organisations in Australia struggle to provide connected user experiences across all channels, according to integration and API platform provider MuleSoft.

Data privacy will continue to become a more significant consideration and it’s going to be exceedingly difficult to do business anywhere in the world without encountering data privacy laws, according to Richard Marr, General Manager, APAC, Auth0, a product unit of Okta.

COMPANY NEWS: Zscaler, the leader in cloud security, today enhanced Zscaler Digital Experience (ZDX) with new unified communications as a service (UCaaS) application monitoring and digital workflow service integrations to automatically pinpoint and quickly remediate performance issues for improved employee collaboration and productivity. Delivered as an integrated service on Zscaler's cloud-native Zero Trust Exchange, ZDX provides unified visibility into user, connection and cloud app telemetry data to isolate and resolve user experience issues. The new integrations now enable security, networking, and help desk teams to work together to efficiently triage Microsoft Teams and Zoom quality issues, decrease resolution times, and optimise employee productivity.

Deakin University has been reviewing its various systems as part of a migration from on-premises to the cloud. The existing student management system (SMS) wasn't ideal but a suitable replacement could not be found.

Business software provider Pegasystems has released a new version of its Pega Infinity suite with features to support digital transformation initiatives. This includes low-code capabilities allowing citizen developers to create user interfaces.

Making software more consistent has clear benefits, according to Tibco chief operating officer Matt Quinn, but he also thinks we need major changes in the way software works if we are to take full advantage of technologies such as AI.

"The technology without the experience is useless; the experience without the technology is useless," says Oracle executive vice president of applications user experience Jeremy Ashley.

Infor's Hook & Loop operation has two main responsibilities: unifying the company's diverse product range with a consistent user interface (UI), and providing a centralised user experience (UX) resource to save each product team reinventing the wheel.

Infor is bringing a new look to the enterprise software market by delivering specialised systems and focussing on the user experience.

Although Citrix has a broad product portfolio, "we believe that everything is mobile," according to a senior executive, and so the company has made several announcements from the mobility side of its business.

MYOB puts a lot of effort into providing users with a good experience. Here's how it goes about the task - plus a look at some of the things it is working on.

What does the Future Hold?

Object Consulting has appointed Julian Munford to the role of Senior Consultant leading up the Northern Region's User Experience Practice. In this capacity, he will lead application projects for Object's FSI, government and other clients, particularly in 'user experience' projects involving touch-sensitive screens and walls, iPads and other devices.