Displaying items by tag: telecoms providers

Wednesday, 01 April 2020 02:19

Sharp drop in consumer complaints to telcos: ACMA

Complaints about services by telecommunications consumers to telecoms providers dropped sharply in volume in the 2019 December quarter, declining by 25.9% compared to the same period in 2018.

Published in Telecoms & NBN

Complaints about internet services replaced complaints over mobile services as the most complained about service type in the last financial year, according to the latest Telecommunications Industry Ombudsman report.

Five telecommunications service providers in the Asia Pacific — excluding Telstra — have been designated as “leaders” of the next-generation of telecoms providers for their strong regional network presence, delivery of software-defined technologies and a comprehensive suite of enterprise cloud and managed ICT service offerings.

Published in Telecoms & NBN

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