Optus has unveiled CX Academy and a program for its employees designed to improve customer experience and services outcomes.

Published in Telecoms & NBN

Huawei Australia is partnering with NRL club Canberra Raiders and Deaf Australia – the deaf-led peak organisation representing deaf people in Australia – to attempt to break a World Record at the Raiders vs Manly Sea Eagles National Rugby League (NRL) game this coming Sunday (25 August) in Canberra.

Optus has switched on a new tower in the Townsville suburb of Black River in North Queensland, the 50th tower to go live in the region as part of the black spot alleviation program.

Published in Telecoms & NBN

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