Displaying items by tag: telcos

Rural and regional telecommunications carrier Field Solutions Holdings has reported record results for the 2021 financial year.

COMPANY NEWS:  Aussie Broadband has been ranked 16^th in the 'Best Workplaces in Australia 2021'  list (medium business), by Great Places to Work.

British telco BT and Microsoft have announced a new strategic partnership designed to accelerate innovation across enterprise voice, cyber security and industry-focused services in sectors from digital manufacturing to health, "setting businesses" in the UK and around the world back to growth.

Millions of Australian consumers will pay more for their mobile phone plans after recent price increases by all three big telco companies, according to new analysis by the competition regulator, the ACCC.

COMPANY NEWS: Aussie Broadband is delighted to announce that it has won Internet Service Provider of the Year in the 2020 Roy Morgan Annual Customer Satisfaction Awards.

GUEST OPINION: With most developed telco markets nearing full penetration, incumbents can no longer depend on organic market growth to improve cashflows. At the same time, with increasing competition continually pressing prices and margins downward, telcos are also grappling with ways to retain profitable customers.

GUEST OPINION: With most developed telco markets nearing full penetration, incumbents can no longer depend on organic market growth to improve cashflows. At the same time, with increasing competition continually pressing prices and margins downward, telcos are also grappling with ways to retain profitable customers.

Customers frustrated with poor service will soon be given more freedom to change providers, and the telco sector must adapt to remain competitive.

New Zealand’s largest telco Chorus will be able to earn revenues of NZ$689 million in 2022 increasing to NZ$786 million in 2024 under new revenue caps and price-quality guidelines for the telecoms sector announced by the country’s competition regulator, The Commerce Commission.

Communications Alliance today welcomed the prompt, cooperative action taken by telecommunications providers, working with the Telecommunications Industry Ombudsman’s systemic investigation on ‘Helping telco consumers sign up to the right phone and internet products.’

Australia’s second largest telco Optus says that in 10 years working together with global anti-phishing and online brand protection company FraudWatch they have taken down more than 3,171 phishing emails, brand abuse, fake mobile apps and fake social media sites.

The telecommunications industry regulator, the Australian Communications and Media Authority (ACMA), has signed a memorandum of understanding (MOU) with the Australian Financial Crimes Exchange (AFCX) which enables the exchange of information about unauthorised mobile number porting when it’s used for scams, fraud and financial crime.

The telecommunications industry must improve its response to customers who are experiencing financial hardship, according to Financial Counselling Australia.

Australia’s telcos have urged the Federal Government to to do further work on the Sylvan Review’s recommendations for improving funding of financial counselling.

While 5G networks can be up to 90% more efficient per traffic unit than 4G, the increased network density, heavy reliance on IT systems and infrastructure, increased network use and accelerated traffic growth add up to increased energy use.

Oracle's cloud-native Converged Charging System is able to respond to 5G charging requests in milliseconds.

The three months between October and December 2020 showed a drop in complaints rates for Australia’s telecommunications service providers to the Telecommunications Industry Ombudsman (TIO), according to the telecoms industry peak body Communications Alliance.

The telecommunications industry regulator, the Australian Communications and Media Authority (ACMA), is seeking public feedback on its compliance priorities for its 2021–22 work program.

Australia's Communications Alliance has "welcomed the announcement by the Telecommunications Industry Ombudsman (TIO) that complaints dropped by 11.2% in the most recent quarter."

GUEST OPINION: Debt, competition, and tech demand at the same price are collectively putting telecom providers in a tough spot. As 5G network installations spread, so do the consumer demands for phones that operate on their networks—save for a few conspiracy theorists. With telecom companies feeling they're falling out of favour with many investors, now is the time for telecoms to reconsider their digital infrastructures.