Displaying items by tag: survey

Australia’s Communications Alliance has acknowledged ACCAN’s survey on unexpected third-party charges, noting the industry is “working to improve information provision on third-party charges".

Published in Telecoms & NBN

Labor has slammed Prime Minister Malcolm Turnbull for being “all talk and no action” regarding “the year of the customer” in face of NBN complaints to the TIO and Choice’s survey results for ISP satisfaction.

Published in Telecoms & NBN

The latest quarterly Telecommunications Customer Satisfaction survey has shown mixed results with some key satisfaction stats steady, while others highlight “areas for industry improvement".

Published in Telecoms & NBN

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