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Displaying items by tag: satisfaction

Telstra has made two announcements today, boosting its new Smart Wi-Fi Booster which can be extended with up to four units, while also delivering a new 30-day NBN satisfaction guarantee.

Published in Telecoms & NBN

Promising “action to deliver better broadband to Australians” with 4G back-up, proactive speed tests and the telco’s “30 day network satisfaction guarantee”, Vodafone has entered the NBN market at last.

Published in Telecoms & NBN

Labor has slammed Prime Minister Malcolm Turnbull for being “all talk and no action” regarding “the year of the customer” in face of NBN complaints to the TIO and Choice’s survey results for ISP satisfaction.

Published in Telecoms & NBN

Credit card holders who like the rewards programs offered by their card providers spend significantly more every month than customers who are not enticed by the rewards on offer, according to a credit card satisfaction study which ranked Bendigo Bank highest in customer satisfaction.

Published in Strategy

Several articles appeared over the last week claiming that Samsung S5 and Note 4 users were more satisfied than iPhone 6 and 6 Plus users, but the data used was released in May 2014 well before the new iPhones launched - oops!

Published in Mobility
Monday, 28 July 2014 16:55

We love to hate our social networks

Users remain largely unhappy with their social networks despite small increases from Facebook and LinkedIn this year, new research shows.

Published in Home Tech

While Vodafone anecdotally suffers badly in the consumer happiness stakes, Internode says it's getting a '98% thumbs up' in the latest Australian Broadband Survey.

Published in Home Tech

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