Data integration and integrity specialist Talend has hired Melle Whiting and Julien Francia as account directors based in Melbourne and Canberra respectively.
Cloud-based business software provider Freshworks has opened its first data centre in the Asia Pacific region, choosing Sydney to begin the expansion of its footprint in the region.
Two top industry executives have talked up AI and Voice as two major technology trends and advancements that will transform how businesses better deliver customer experience in 2018.
Salmat's ongoing journey to digitally transform its processes, products and services to take advantage of a range of cloud solutions is a great example of how every business needs to make the same transition.
Marketing services company Salmat has achieved Google accreditation and appointed a new head of search in a move designed to beef up clients’ online marketing activities.
Australian ecommerce agency Netstarter, a Salmat company, is claiming a world-first with the development of a Magento 2.0 digital commerce site for local menswear label Venroy, and the online clothing company’s 38% increase in sales conversion over the past month.
Direct marketing company Salmat has appointed a new head of search to lead its 15-strong team of search engine marketing (SEM) and search engine optimisation (SEO) specialists.
Salmat co-founder Phil Salter has died, aged 64, following a long illness.
Contact and call centre company Salmat has deployed a solution from cloud finance and human resources provider Workday as part of a move it says is aimed at creating a more connected, transparent and collaborative workplace.
Yahoo7 has appointed 15-year digital industry veteran Paul Russell as director of technology for Australia and New Zealand.
Many Australian companies claim their ability to engage better with customers is being held back by technology.
Business analytics vendor Tableau Software has appointed Nigel Mendonca as its first country manager for Australia and New Zealand.
Advertising intelligence provider Integral Ad Science has appointed James Diamond as managing director for Australia and New Zealand.
Digital commerce and marketing communications firm Salmat Digital has acquired Magento ecommerce specialist Netstarter.
Australia Post's application for an interlocutory injunction to stop Digital Post Australia using that name until its legal case against the company is heard has failed.
Digital Post Australia and Australia Post will go head to head in the Federal Court tomorrow with both arguing they have the right to use the name Digital Post Australia.
Clearly piqued at the prospect of nimbler rivals encroaching on its territory Australia Post has announced it will launch a digital mailbox service sometime later this year and that it is planning to open a total of 30 superstores where people can pick up physical mail or parcels around the clock.
By September Australians are likely to be offered access to a personal digital post box where they can receive and store many of their utility bills, dividend notices and bank statements. The company setting up the service says they will be available 'forever, for free' to consumers and that people will also be offer the opportunity to scan and upload a limited amount of other information to the online post box.
ANZ Bank has disabled the use of all online bank statements until a critical flaw is fixed.
Salmat, which claims to be Australia's largest outsourced call centre operator, is to spend millions of dollars with Avaya to upgrade its call centres by replacing Genesys with Avaya technology.
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