Displaying items by tag: retail service providers (RSPs)

Australia’s telcos have urged the Federal Government to to do further work on the Sylvan Review’s recommendations for improving funding of financial counselling.

The number of higher speed broadband services in Australia has exceeded 5 million for the first time, jumping from 4.9 million to over 5.2 million last quarter, according to a new report from the Australian Competition and Consumer Commission (ACCC).

National Broadband Network operator NBN Co and five retail service providers have been authorised by the competition regulator the ACCC to work together on measures to keep telecommunications networks operating effectively during the COVID-19 crisis.

Broadband retail service provider Aussie Broadband has pleaded with its customer seeking support for their services to use its free My Aussie app or portal due to what it claims is very high customer demand with people working from home because of the COVID-19 virus.

Australia’s Telecommunications Association (Telsoc) has repeated its call for a bipartisan response by Australia's politicians to the National Broadband Network and a rescue plan for the NBN, “as Australia’s broadband performance falls even further”.

NBN Co, the operator of the National Broadband Network, has announced the next phase of its engagement with Retail Service Providers (RSPs) and enterprise customers.

Broadband retail service provider Aussie Broadband says it is udertaking a “shakeup” of its broadband plans in a move which will sigificantly reduce the cost of some plans to its customer.

Broadband retail service provider Aussie Broadband has opened a new office in Lynbrook in the outer South East of Melbourne, with one of the company's customers officially opening the office at a ceremony on Wednesday.

Lifting take-up of the National Broadband Network in under serviced consumer segments, promoting much higher speeds and improving support for Retail Service Providers in the face of increasing demand for broadband, are some of the key areas targeted by NBN Co in its newly released Wholesale Pricing Review 2019 Close-out Paper.

New Zealand telecommunications retail service providers generated the highest number of complaints under the Fair Trading Act to the country’s competition regulator, The Commerce Commission.

NBN Co, the operator of the National Broadband Network, says it welcomes any additional options the ACCC may identify through its Access Pricing Inquiry to promote competition and the interests of customers.

Operators of traffic signals, automatic teller machines and a range of other specialised devices can now connect to select services over the National Broadband Network through their retail service providers.

The minister responsible for delivery of the national broadband network says the introduction of 5G services in Australia is unlikely to pose a significant threat to the NBN Co's business plan – and has swept aside "premature" talk about privatisation of the network.

Australia's national broadband network builder and operator NBN Co is proposing to introduce significant discounts and extra capacity inclusions across the majority of its wholesale broadband product range, according to its newly released wholesale pricing review paper.

The entry of smaller Retail Service Providers in the NBN wholesale market has put a slight dent in Telstra’s dominance of the market, with the big telco retaining its dominant position despite the RSPs increasing their collective share from 6.8% to 7.1%.

Australia’s National Broadband Network has recorded net profits of $608 million for the full year 2019 – up from a loss of $103 million last year and after excluding subscriber payments of around $2 billion to Telstra and Optus.

Underperforming broadband services are still a problem for some consumers, with a newly publish report revealing that 12.4% of consumers continue to experience underperforming services that “rarely come close to reaching their maximum plan speed”.

Application programming interfaces (APIs) are driving efficiencies and building smarter cities. In the increasingly competitive telco space, API adoption is fundamental for providers to adapt to technological change. APIs in telco can simplify and speed up the process of service delivery while cutting development costs.

Losses continue to mount in the rollout of Australia’s national broadband network, with an after tax loss of $4780 million for the 2018 financial year, still two years out from scheduled completion in 2020.

Telstra continues to dominate the market for services on the NBN, well ahead of all other telcos, with just under half of the services nationally. The good news is that there has been a significant increase in CVC acquisition across the industry by retailers.