GUEST OPINION BY MaxContact: Australia’s contact centres are hard at work developing a new modus operandi that allows them to run efficiently, regardless of whether agents are at home or in the office, writes Daniel Harding, Director – Australia Operations, MaxContact
The idea that network security can be 'crunchy on the outside, soft on the inside' has been around for at least three decades. Some experts – including then Microsoft senior security strategist Steve Riley – were arguing against it more than ten years ago, but the idea still persists.
Telstra says its enterprise customers are the “first in the world” to be able to purchase and deploy Cradlepoint 5G wireless network edge solutions – a series of adaptors and routers engineered to deliver the speed, security, reliability and manageability required by enterprise 5G customers.
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