Displaying items by tag: real time

Sybase, Inc., an SAP® company (NYSE: SAP) and industry leader in enterprise and mobile software, today announced it has been positioned by Gartner, Inc. in the Leaders quadrant in its Magic Quadrant for Data Warehouse (DW) Database Management System (DBMS) report, authored by Donald Feinberg and Mark A. Beyer (January 2011).

Call centres without real-time driven prompts are significantly less likely to provide relevant offers, retain customers and persuade customers to consider new offers, according to recently released UK and US based independent research commissioned by Portrait Software, a leading provider of customer interaction optimization software and now a part of Pitney Bowes Business Insight (PBBI).

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