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GUEST OPINION by Christian Lucarelli, VP Sales Asia Pacific, Nintex: In an effort to improve efficiency and reduce operational costs, increasing numbers of Australia’s local governments are embarking on a strategy of process automation. For many, however, a fundamental question quickly arises: exactly where do you start?

GUEST OPINION by Christian Lucarelli, VP Sales Asia Pacific, Nintex: In an effort to improve efficiency and reduce operational costs, increasing numbers of Australia’s local governments are embarking on a strategy of process automation. For many, however, a fundamental question quickly arises: exactly where do you start?

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