GUEST OPINION by Brad Drysdale, APAC Field Chief Technology Officer at Kong: Since the COVID-19 pandemic began in early 2020, there have been significant changes in the way many organisations operate. Systems and processes have had to quickly transform to deal with work-from-home staff and shifting customer requirements.
Australia’s ageing population will see health services continue to be stretched in coming years unless greater efficiencies are embraced led by modern digital technologies that patients increasingly expect, according to the Australian Information Industry Association (AIIA).
GUEST OPINION by Sam Deckert, Founder and Principal Consultant at Peak Insight: It’s tempting to view business collaboration projects as complex activities that take a long time to show a significant return on investment. Planning and deployment is likely to take months and any impact on daily activity will take an extended period to become apparent.
GUEST OPINION by Chris Ellis, APAC Technical Evangelist, Nintex: As increasing numbers of organisations tackle the challenge of digital transformation, many are coming to understand the important part played by robotic process automation (RPA) software.
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