Global SMS business messaging traffic will reach 3.5 trillion messages in 2020, rising from 3.2 trillion in 2019 - representing a growth of 7%, despite the economic impacts of COVID-19, according to a new research report.
The telecommunications regulator, the Australian Communications and Media Authority (ACMA), says it is actively working with the communications and media services sectors to help them maintain critical services while continuing to provide important consumer safeguards during the COVID-19 pandemic.
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