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Displaying items by tag: overcharging
Wednesday, 13 October 2021 12:22
NZ Commerce Commission orders electricity company to repay customers $327K for overcharging
New Zealand’s competition enforcement agency The Commerce Commission has accepted enforceable undertakings from electricity lines company Eastland Network Limited for overcharging its customers $327,000 in the 2020 assessment period.
Published in
Technology Regulation
Tagged under
Thursday, 12 November 2020 00:27
ACMA directs Telstra on compliance after overcharging customers almost $2.5 million
The Australian Communications and Media Authority (ACMA) has directed Telstra to comply with its billing accuracy obligations after an investigation found it had overcharged more than 10,000 customers a total of almost $2.5 million over a 12-year period.
Published in
Telecoms & NBN
Tagged under
- ACMA
- Australian Communications and Media Authority (ACMA)
- Telstra
- Compliance
- Billings
- billing accuracy
- overcharging
- Nerida O’Loughlin
- billing practices
- Consumer protection
- telcos
- Regulations
- regulatory obligations
- Telecommunications Consumer Protections (TCP) Code
- Breach
- IT systems
- testing processes
- assurance processes
- customer service commitments
- fixed broadband services
- Australia
- Peter Dinham
Thursday, 03 December 2015 17:24
Choice warns over hoverboard overcharging fire risk
Consumer advocate Choice is warning hoverboard owners not to overcharge their devices, with some units posing a fire risk when overcharged.
Published in
Mobility
Tagged under
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Comments
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Re: iTWire - Brother keeps your paperwork processes popping with its new multi-function home and printer
I would love to know if it has the equivalent of the HP E-print. That was such a great feature[…]
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Re: iTWire - ACMA expects telcos to be proactive protecting their vulnerable consumers
I wonder what ACMA is going to do to help those people who are disadvantaged? Send out inspirational messages to[…]
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Re: iTWire - Vodafone offers 5G broadband plans for its subscribers
The link to Vodafone in the article links to the Vodafone group website in the UK, not the Australian site.[…]
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Re: iTWire - Labor needs to make high-speed broadband more affordable: Budde
Just for a start the removal of copper from the system will mean that the NBN will be a better[…]
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Re: iTWire - New Linux backdoor BPFDoor found on systems, method of access unknown
Linux is becoming worse than Windows. :-(
