Displaying items by tag: outsourcing

Increasing competition from global operators, changing trade deals, and political uncertainty are causing a slowdown in Australia’s tech market with just 2% growth predicted for this year, and a further decline to 1% for 2018, according to global research firm Forrester.

Published in Market

Just 51% of Australian and New Zealand organisations have the right skills in-house to develop and support their mobile enterprise strategy, according to research by open source software giant, Red Hat.

Published in Mobility

Telstra is slashing more than 300 jobs in its customer service centres, with most of the work to be outsourced to the Philippines. The planned move has angered the powerful Community and Public Sector Union (CPSU) with many of its members employed by the big telco.

Published in Telecoms & NBN

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