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Displaying items by tag: new business
Thursday, 09 July 2020 17:17
Hold for the operator: Why the COVID-19 crisis has made contact centre agents more important than ever
GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: In challenging times, an experienced, well trained contact centre team can be an invaluable asset to your organisation.
Published in
Sponsored Announcements
Tagged under
- contact centre agents
- Contact centres
- COVID 19 crisis
- Brendan Maree
- 8x8
- Pandemic
- Telstra
- Services NSW
- shutdown
- restrictions
- Virus
- financial institutions
- Utilities
- Robotic automation
- Chatbots
- Interactive Voice Response
- Call centres
- Business
- Australia
- Call centre operators
- Australian Banking Association
- new business
- consumers
- Investment
- Economy
Thursday, 09 July 2020 16:43
Hold for the operator: Why the COVID-19 crisis has made contact centre agents more important than ever
GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: In challenging times, an experienced, well trained contact centre team can be an invaluable asset to your organisation.
Published in
Health
Tagged under
- Contact centres
- contact centre agents
- COVID 19 crisis
- Brendan Maree
- 8x8
- Pandemic
- Telstra
- Services NSW
- shutdown
- restrictions
- Virus
- financial institutions
- Utilities
- Robotic automation
- Chatbots
- Interactive Voice Response
- Call centres
- Business
- Australia
- Call centre operators
- Australian Banking Association
- new business
- consumers
- Investment
- Economy
Friday, 30 August 2019 00:41
Crowd Media secures $3.7m deal with European investment consortium
Australian-listed media and marketing company Crowd Media has executed a binding heads of agreement with an alliance of European strategic investors - the Invincible Investment Consortium (IIC) - to fund existing company requirements and the development of new business synergies and future joint ventures.
Published in
Listed Tech
Tagged under
WEBINARS ONLINE & ON-DEMAND
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WEBINAR INVITE: Zebra's 'Retail Shopper Experience in a post-COVID world', 12PM AEDT March 17 2021
Zebra is also holding a free webinar with the topic… -
Reimagining Midrange Storage for Business Resilience and Success in the Digital-era
WEBINAR WATCH NOW: IDC & Hitachi Vantara Reimagining Midrange Storage -
HPE and SUSE 25+ year alliance sees open source, open collaboration and mission-critical innovation
WEBINAR INVITATION: Alliance partners for decades with finely tuned hardware… -
WATCH REPLAY: ASCCA's Living Your Best Online Life Conference 2020
ASCCA is the Australian Seniors Computer Clubs Association, and the… -
Synology® 2021 AND BEYOND, Coming Soon
EVENT INVITE: The countdown has begun for Synology’s annual event,…
GUEST ARTICLES
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Jira Service Management Can Deliver A 246% ROI – If You’re Using ServiceNow Its Time To Move!
Company News: Jira Service Management rapidly brings together dev, IT… -
VIDEO Interview: Key retail post-COVID insights revealed by Zebra's 2021 shopper study; March 17 Webinar Invite
Zebra's A/NZ director, Tom Christodoulou, and Daniel Park, Sales Engineer… -
WEBINAR INVITE: Zebra's 'Retail Shopper Experience in a post-COVID world', 12PM AEDT March 17 2021
Zebra is also holding a free webinar with the topic…
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WordPress SEO Plugins: Must Have SEO Plugins For WordPress SEO
Guest Opinion: There are several SEO plugins on WordPress that… -
Adobe study reveals 1.7 billion reasons for Australian governments to improve digital experiences for citizens
Guest Research: New Adobe and Deloitte research reveals the majority… -
Why consumer privacy is crucial in a remote work era
Guest Opinion by Anurag Kahol, CTO and co-founder of Bitglass.… -
Bitrix24 - the all-in-one business workspace that delivers, with over 35 integrated tools
Whether you’re a small business, a huge enterprise or somewhere… -
Rethink Your Service Desk - Discover The ServiceNow Alternative Built On Jira (For A Fraction of the Price)
Company News: Jira Service Management rapidly brings together dev, IT… -
VIDEO Interview: talentCRU's Trevor Churchley explains the super productive modern working revolution
talentCRU: it's a truly talented crew of top workers in… -
VIDEO Interview: BitTitan’s Brad Rosairo explains secure data migration to the cloud - and more!
In business since 2007, the professionals at BitTitan are experts…
VENDOR NEWS
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Barracuda Email Threat Scanner Detects Millions of Attacks Missed By Organisations’ existing protection
Highlights: · In 2020, 4,550 organisations used Barracuda Email Threat… -
Boab AI announces first cohort of Australian AI Scale Ups and Launch of $100m Fund
COMPANY NEWS: Artificial Intelligence scale up program, Boab AI, has… -
Sumitomo Life Insurance Selects Talend to Build Company’s Data Infrastructure
Leading life insurer uses Talend in data lake environment for…
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Twilio Segment Releases 2021 CDP Report, A Look at How Pandemic-Driven Digital Acceleration Ushered the Industry into a New Era
Report finds that companies have significantly invested in building out… -
8x8 Integrated Cloud Contact Center and Communications Driving Global Channel Momentum
8x8 Open Channel Program Helps Partners Meet Strong Upmarket, Enterprise… -
100% of customers recommend Snowflake for fourth consecutive year in Dresner Advisory Services ADI report
Company News: Snowflake, the data cloud company, today announced Snowflake… -
Creso Pharma rides cannabis stock momentum
Company News: Momentum for cannabis stocks continues to intensify, as… -
Achieve 400G Capacity Per Wavelength with PacketLight’s PL-4000M Muxponder
Product News: Roll Out Multiprotocol Services and Easily Grow Existing… -
Jamf Named a Leader in the IDC MarketScape: Worldwide Unified Endpoint Management Software for Apple Devices 2021 Vendor Assessment
Company News: Jamf, the standard in Apple Enterprise Management, today… -
MYQ Strengthen Bearn Partnership to Target 1M Users
Company News: Heathtech company MyFiziq Limited (ASX: MYQ) has developed…
Guest Opinion
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Jira Service Management Can Deliver A 246% ROI – If You’re Using ServiceNow Its Time To Move!
Company News: Jira Service Management rapidly brings together dev, IT…
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WordPress SEO Plugins: Must Have SEO Plugins For WordPress SEO
Guest Opinion: There are several SEO plugins on WordPress that…
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Why consumer privacy is crucial in a remote work era
Guest Opinion by Anurag Kahol, CTO and co-founder of Bitglass.…
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Bitrix24 - the all-in-one business workspace that delivers, with over 35 integrated tools
Whether you’re a small business, a huge enterprise or somewhere…
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Rethink Your Service Desk - Discover The ServiceNow Alternative Built On Jira (For A Fraction of the Price)
Company News: Jira Service Management rapidly brings together dev, IT…
Guest Interviews
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VIDEO Interview: Key retail post-COVID insights revealed by Zebra's 2021 shopper study; March 17 Webinar Invite
Zebra's A/NZ director, Tom Christodoulou, and Daniel Park, Sales Engineer…
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VIDEO Interview: talentCRU's Trevor Churchley explains the super productive modern working revolution
talentCRU: it's a truly talented crew of top workers in…
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VIDEO Interview: BitTitan’s Brad Rosairo explains secure data migration to the cloud - and more!
In business since 2007, the professionals at BitTitan are experts…
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VIDEO Interview: Kate Toon talks Clubhouse, digital business and the wonderful multiverse of misfit entrepreneurialism
Kate Toon is an award-winning powerhouse of energy, talent, business… -
Why Entrust Datacard is now just Entrust
GUEST INTERVIEW: Entrust Datacard recently renamed and rebranded itself as…
Guest Reviews
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Rip DVD with HandBrake on Windows 10
DVD ripping is the process of extracting entire or selected… -
SolarWinds NTA puts the network admin's finger on the networking pulse
REVIEW PROMOTION The network has always been important, and even… -
Outlook PST Repair is the solution to sysadmin PST and OST headaches
REVIEW PROMOTION: Storing all your email online is great, but… -
The Database Is No Longer Slow With SolarWinds Database Performance Analyzer
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The Net Works When SolarWinds Network Performance Monitor Is on the Job
REVIEW PROMOTION: If you have a network, then by goodness,…
Guest Research
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Australian frontline healthcare organisations helped by Workday to battle COVID-19 pandemic
COMMISSIONED RESEARCH The devastation caused by the COVID-19 pandemic has… -
Vertel reveals the top 10 technologies that will impact workplaces between 2020 and 2025
GUEST RESEARCH: SD-WAN set to be a pillar technology in… -
Remotely Exploitable ICS Vulnerabilities on Rise, as Reliance on Remote Access to Industrial Networks Increases During COVID-19
GUEST RESEARCH: New report from Claroty researchers finds latest ICS… -
New Research from Rapid7 Finds Australia 14th Most Exposed to Cyber Risks
GUEST RESEARCH: While there has been an average 13% decrease… -
DDLS survey reveals a lack of commitment from Australian organisations to cybersecurity training
Research reveals trends and opportunities in the ICT training and…
Guest Research & Case Studies
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Adobe study reveals 1.7 billion reasons for Australian governments to improve digital experiences for citizens
Guest Research: New Adobe and Deloitte research reveals the majority…
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New VPN Risk report by Zscaler uncovers hidden security risks impacting enterprises and offers alternatives for secure remote access
Zscaler, the leader in cloud security, today announced a new… -
New LogicMonitor Study Reveals that 59% of ANZ Enterprise Companies Experienced an Increase in IT Downtime During Pandemic
Guest Research: Strategic influence of CIOs and CTOs within organisations… -
ICS vulnerabilities increased in second half of 2020 as gaps in remote work expand attack surfaces
Claroty’s Biannual ICS Risk & Vulnerability Report identifies critical infrastructure… -
Nintex named 2021 leader for Digital Transaction Management
GUEST RESEARCH: The Aragon Research Globe has named Nintex as…
Channel News
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Secolve and LMNTRIX announce Australian-first partnership to combat OT attacks
PARTNERSHIP ANNOUNCEMENT by Secolve: Australian OT cybersecurity expert Secolve has… -
PMT Security announced as Milestone Systems Diamond Partner for 2021
COMPANY NEWS by PMT Security: Wholly Australian owned security company,… -
Bitglass announces integrations with leading SD-WAN providers for a flexible SASE platform
STRATEGIC ALLIANCES: Bitglass, the total cloud security company, today announced… -
Fujitsu Australia to sell Eyefi smart drain and smart waste products
Fujitsu will market, implement and support local vendor Eyefi's IIoT… -
DDLS introduces (ISC)² Certified Secure Software Lifecycle Professional (CSSLP) certification
COMPANY NEWS: DDLS, Australia’s largest provider of corporate IT and… -
ANATAS named Boomi’s 2020 partner of the year for the Asia Pacific Japan region
COMPANY NEWS: ANATAS, an FTS Group company, is pleased to… -
TNS leverages Fortinet Secure SD-WAN so retailers can embrace digital transformation and cloud adoption
PROMOTIONAL NEWS: Transaction Network Services has announced the launch of… -
Macquarie Telecom Group: Double Gold at global awards, Best Customer Experience in the World, CEO of the Year
AWARD ANNOUNCEMENT: The annual World Communications Awards 2020, hosted virtually… -
MSP Connect growth accelerates, says Sophos
Cyber security firm Sophos says there has been significant worldwide… -
Data#3 partners with Gaggle on student mental health needs initiative
Australian listed IT services provider Data#3 is partnering with US-based…
Comments
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Re: iTWire - Tech industry needs to avoid leadership bias, says Adecco ANZ chief
Why does the IWD article from David Williams respecfully include links to lots of things about Kathryn Vosper, but this[…]
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Re: iTWire - Avoiding Spectre bug may mean having to buy a new PC: sysadmin
Wouldn't to many of the second-hand Intel servers also have borked CPU's? Cant see to many people selling servers with[…]
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Re: iTWire - Windows ransomware gangs will hit all creatures big and small
Dr Lecter - now there was a weird one - always said Catholics were quite tasty. I prefer Indian though.[…]
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Re: iTWire - First look - the 2020 MacBook Air with M1 processor - wow!
Steer well clear of Intel-based models unless you need a Mac Pro with Intel processor for super high-end animation and[…]
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Re: iTWire - Amazon Alexa's three years in Australia: how are we using it?
That was a nice article, wasn't it Alexa, now turn the page Alexa.I said turn the page to Alexa."What are[…]
