GUEST RESEARCH: Just over half of Australians and New Zealanders (53%) said their experiences of interacting with government services directly affect how they vote, according to new Qualtrics research released today, with 25% saying it has a significant impact.
GUEST OPINION by Adrian Iannessa, senior director of technology, Dell Technologies ANZ: It has been 18 months since the world woke up to the ‘new normal’, many countries are now adapting to waves of new strains, rolling out vaccination programs and states are fluctuating between eased restrictions and lockdowns. Through all that, we now have the possibility to build a bold new world as we look to the future. But first, we have some reflecting to do.
Australians will soon be able to access digital government services online, including with the Australian Taxation Office, after proving their identity using face verification from biometric authentication company iProov.
The majority of Australians now have a preference for digital engagement with government, and for that engagement to be tailored to them, according to a new report which also found that almost nine in every 10 Australians looked for government services online in 2020 and that Australians aged 15-and-over transacted with government on average more than once a week.
The majority of Australian citizens are willing to share personal information with government agencies in exchange for better service, according to a global study.
Sydney-based tech solutions provider Secure Logic says its new TrustGrid platform that will help combat identity-related crimes and underpin the digitisation of government services, like motor registration, property titles and birth certificates.
Australia is on the road to becoming one of the world’s top three countries for digital delivery of government services by 2025, according to the Minister for Digital Transformation, Michael Keenan.
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