Despite its claims of testing more than 200,000 Galaxy Note7 devices, 30,000 batteries and using people from its own units and two other outfits, in the end Samsung Electronics still does not know the "root cause" of the issues it faced.
Australian owners of Samsung Galaxy Note7 devices, who are still hanging on to them, will no longer be able to use them for communication from today.
Judging from Samsung Electronics' silence as to what was behind its Galaxy Note7 devices' spontaneous combustion, one can only conclude that the company is keeping mum because it did not want to affect sales of its other phones during the festive season.
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