Displaying items by tag: excess data charges

Australians are paying a high price for exceeding their data limits and have blown $152.6 million on excess data charges over the past 12 months, according to comparison website Finder.

Published in Data

The Australian Communications and Media Authority has issued Telstra a formal warning for the telco's failure to email more than 150,000 mobile broadband customers about excess data usage, resulting in these people having to fork out for the data.

Published in Telecoms & NBN

Complaints about excess mobile data charges have soared by 27.2% from last year, making it a sore issue with consumers, but the market has started responding, with lower per MB charges and flat fees per GB to counter the dreaded bill shock.

Published in Mobility

The Telecommunications Industry Ombudsman (TIO) received 36,256 new complaints in the first quarter of the year. That is less than last year, but complaints about excess data charges have increased significantly.

Published in Technology Regulation

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