With the number of network connections and connected devices across Australia increasing at an unprecedented rate, the telecommunications regulator ACMA has released its corporate and research program reviewing the appropriate regulatory framework for content delivered over all platforms in the traditional broadcast media and digital platforms.
Telstra has refunded $9.3 million to 72,000 customers it misled in relation to its Premium Direct Billing third-party billing service, according to a report the telco has provided to the competition watchdog, the ACCC.
The Australian Communications Consumer Action Network says telcos do well out of the telecommunications industry, and need to step up and resolve complaints about third-party charges themselves, not send their customers off to third-party providers for resolution.
Online video content provider Switch Media claims Australia is set for an explosion in demand in the streaming market as content owners, from TV broadcasters to sporting associations and event promoters, seek to capture the new multi-screen savvy consumer.
With Amazon and Facebook said to be eyeing "key sporting rights" to "bolster content market share", a new report says digital content spend will reach US$202 billion next year, up from US$184 billion in 2017.
The value of digital content transactions paid for by carrier billing is expected to reach US$47 billion by 2020, more than four times the 2015 figure of just under $11.3 billion, according to a new research report from Juniper.
Telcos are set to follow the "Over The Top" (OTT) content providers into original programming, with sports rights something that "could become key battleground for exclusive content".
Australia has high levels of online copyright infringement, with illegal downloading of movies, music, TV programs and video games continuing unabated despite warnings about the legal consequences of the practice.
Australians are increasingly turning to the Internet and using mobile devices like smartphones and tablets to buy ‘physical’ goods, content and services like e-books, insurance, travel, news, music and cinema tickets.
In the fast moving world of digital content, everybody talks about “owning the customer”. Service providers, content owners and device manufacturers all want a piece of the action. Who is winning?
Dud Swans? Wasn’t Swan one of your colleagues once?
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