The Australian Communications and Media Authority (ACMA) has released another research report in its ‘Communications and media in Australia’ series, with headline figures showing 8.2 million terabytes of data downloaded, 9.6 billion voice minutes and more.
NBN Co is proposing a soft cap on variable data capacity charges, more generous data inclusions and says it will progress long-term pricing reform through a Special Access Undertaking (SAU) variation consultation with industry and the Australian Competition and Consumer Commission (ACCC).
Guest opinion by Daniel Harding, Director – Australia Operations at MaxContact; "Every business running a modern, cloud based contact centre has access to a wealth of data and it makes sense to exploit it to the full,"
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