Displaying items by tag: customer services

Communications, cyber security, broadcast and infrastructure services provider, Kordia Solutions Australia, says it has achieved significant cost savings with the alignment of ERP and warehouse platforms using Dell Boomi’s integration platform-as-a-service (iPaaS).

Published in Deals

Insurance company Auto & General has deployed an app development platform from IT solutions provider Avaya to integrate communications into all its business processes as it moves to improve delivery of services to customers.

Published in Market

Cloud-based customer service software provider Freshdesk – a company backed by Google Capital – has acquired Airwoot, a start-up that uses machine learning to help brands deliver high-speed customer service on social media.

Published in Strategy

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments