Communications, cyber security, broadcast and infrastructure services provider, Kordia Solutions Australia, says it has achieved significant cost savings with the alignment of ERP and warehouse platforms using Dell Boomi’s integration platform-as-a-service (iPaaS).
Insurance company Auto & General has deployed an app development platform from IT solutions provider Avaya to integrate communications into all its business processes as it moves to improve delivery of services to customers.
Cloud-based customer service software provider Freshdesk – a company backed by Google Capital – has acquired Airwoot, a start-up that uses machine learning to help brands deliver high-speed customer service on social media.
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