First we have new research that Australians want their customer service enquiries to be delivered by 'humans' and not automated digital channels. Now another study - just released by ICT services company Unisys - reveals that 65% of ‘older Australians prefer to deal with government agencies by phone or in person rather than online.
BT has partnered with Salesforce to provide its corporate customers with a direct connection to Salesforce through its high-performance Cloud Connect services.
Many Australian and New Zealand businesses and organisations are now using APIs as a way to accelerate growth through internal data sharing, according to a newly published survey.
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