Customer engagement software company, Freshworks has acquired intelligent automation for customer service vendor AnsweriQ in a move it says will enhances its artificial intelligence and machine learning capabilities in the customer engagement space.
India's second largest outsourcing company Wipro has successfully deployed SAP S/4HANA software for Sydney Water’s billing and customer services systems.
The telecommunications industry lobby group, Communications Alliance, has told the Australian Communications and Media Authority it wants stronger, enforceable protections for Australia’s telecommunications consumers.
What a disgrace! Wouldn’t be necessary if the NBN wasn’t buggered in the bush!
Proposed initially in 2016, it is estimated that the RBS would raise something in the region of $40 million by[…]
Nah mate, not needed. NBN Co has it all under control. ;=)
Your article states:"Most people we have spoken to agree that ACS should become more commercial, and that the transition from[…]
This is a cartel monopoly. Liberals idea of "competition". Fibre would provide competition. But not when these criminals get to[…]