Macquarie has been recognised for customer-first approach to networking technology, in what is the company’s impressive fourth global award win in just over two months.
Telco SIngtel Optus has announced the creation of a "Community of Experts" which will result in every customer being moved to a dedicated team within six months.
Telstra consistently offered the best mobile experience to its customers in Australia, according to a new report from crowdsourced mobile data company Tutela, which analysed the performance of mobile providers on customer service in both Australia and New Zealand.
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