Continuing in its mission to offer the best customer service, Apple has announced a new "Today at Apple" program with a whole new range of free classes on offer.
Accounting software provider Xero has launched Xero Central as a one-stop customer service portal aimed primarily at small business.
Fulfillment centres are now under extreme pressure to deliver orders faster,efficiently and more accurately. Customer expectations continue to grow astronomically with e-commerce giants leading the way with same-day delivery and free return policies.
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