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Tuesday, 03 September 2019 14:20
Zendesk and the art of customer maintenance
According to Adrian McDermott, President of Product at Zendesk, the trouble-ticket is no longer enough to manage customer interactions.
Published in
Business Software
Thursday, 25 July 2019 23:34
LAUNCH VIDEO and exec interviews: Happytel and Huawei's customer service partnership
Happytel says it is "Australia's most trusted repairer", serving over "2500 happy customers daily", and is now an authorised Huawei service centre network. The full launch video and two vidoe interviews are below, please read on.
Published in
Phones
Thursday, 11 July 2019 14:45
Huawei establishes partnership with HappyTel for 'unrivalled customer service'
Huawei has announced a partnership with "one of Australia's most trusted mobile phone and tablet repairers, Happytel", which Huawei says has "reinforced its commitment to customer service".
Published in
Home Tech
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