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Displaying items by tag: customer service
Friday, 19 June 2020 03:23
Australians willing to share data with government agencies in exchange for better service
The majority of Australian citizens are willing to share personal information with government agencies in exchange for better service, according to a global study.
Published in
Data
Friday, 24 April 2020 15:42
Optus extends COVID-19 support measures
The carrier has put on 500 extra customer service staff and extended some of its COVID-19 related offers.
Published in
Telecoms & NBN
Friday, 21 February 2020 11:04
Penrith City Council deploys Microsoft Dynamics 365 customer service for digital transformation
Penrith City Council in NSW has deployed Microsoft Dynamics 365 Customer Service as part of a cloud-first digital transformation to streamline and lift the quality of the delivery of services - including waste management - to a rising population.
Published in
Local Government
ZOOM WEBINARS & ONLINE EVENTS
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Job advertising volumes 'level out', but Victoria records slight decline
Job advertising volumes levelled out nationally with a slight increase… -
LogicMonitor appoints Swapnil Shah to APAC region channel role
IT infrastructure monitoring company LogicMonitor has announced that former Infosys… -
Aussie Broadband board gets pre-IPO makeover
RSP Aussie Broadband has appointed a new chair and two… -
MessageXchange appoints two new sales executives to help customers with EDI solutions
Business-to-business integration platform, MessageXchange, has announced two new ex-Woolworths sales… -
Dermot McCann appointed as Vizor's regulatory reporting chief
Vizor Software, a company which sells regulatory reporting solutions for…
Channel News
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Dicker Data appointed Australian market distributor for Cohesity
ASX-listed IT hardware, software and cloud distributor, Dicker Data has… -
NEW APAC PARTNERSHIP FOR RUNECAST & ANATAS
STRATEGIC ALLIANCE ANNOUNCEMENT: ANATAS, an FTS Group company and award-winning… -
Zebra hosts first ANZ livestream channel partner event
In lieu of their annual Channel Partner Roadshow, Zebra Technologies… -
Zebra hosts first ANZ livestream channel partner event
In lieu of their annual Channel Partner Roadshow, Zebra Technologies… -
Spirit Telecom launches NBN Enterprise ethernet product range on Spirit X sales platform
Australian-listed Internet service provider Spirit Telecom has launched its NBN… -
Pivotel to resell Beam products
Australian satellite communication equipment manufacturer Beam Communications' latest reseller is… -
Copado opens new Melbourne office to support 'massive' APAC region growth
DevOps platform for Salesforce provider Copado is opening a new… -
Okta partners with NEXTGEN on Australia, NZ distribution deal
Global identity solutions provider Okta has sealed a deal, appointing… -
Mia Distribution inks deal with RingCentral
Australian unified communications value-added distributor Mia Distribution has signed a… -
Konica Minolta inks deal with Snap Print & Design
Integrated solutions and managed services provider Konica Minolta has inked…
VENDOR NEWS & VIEWS
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Supporting the back to work push: why strategic IT leadership is more important than ever in a post-coronavirus world
GUEST OPINION by ManageEngine product consultant Ashwin Ram: As the… -
MSI Creator 15: An Ultimate Laptop For Content Creators with an Ultimate Battery
REVIEW PROMOTION In recent years, digital designers latched onto gaming… -
NEW APAC PARTNERSHIP FOR RUNECAST & ANATAS
STRATEGIC ALLIANCE ANNOUNCEMENT: ANATAS, an FTS Group company and award-winning… -
Hold for the operator: Why the COVID-19 crisis has made contact centre agents more important than ever
GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: … -
VENDOR NEWS: Independence Group – case study
Independence Group (IGO) is an ASX-listed mining and exploration company…
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PacketLight Networks Announces PL-4000 Muxponder and Transponder Product Line for High Capacity 400G Metro and 200G Long Haul Applications
Integrated mux/demux, optical amplifier, optical switch and Layer-1 optical encryption… -
INVITE VIRTUAL ROUNDTABLE 9/7/20 9AM AEST - Denodo announce virtual roundtable in APAC region, focus on cloud and data virtualisation
VENDOR NEWS: Denodo announce virtual roundtable in APAC region, focus… -
5G in Australia: How we can mitigate the risks
GUEST OPINION by Eddie Stefanescu, Regional VP Business – APJ… -
Stakeholder buy-in is crucial for integration success, says ANATAS
INTERVIEW PROMOTION * Integration specialist, ANATAS, is a premium partner… -
Over the Wire takes the complexity out of managing your mobile fleet
Over the Wire has released Mobile Fleet plans, offering businesses…
REVIEWS
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MSI Creator 15: An Ultimate Laptop For Content Creators with an Ultimate Battery
REVIEW PROMOTION In recent years, digital designers latched onto gaming… -
Optus 5G home Internet is an NBN killer
For a while now, there have been mutterings here and… -
Review: D-Link DWR-956 AC1200 4G LTE router
The D-Link DWR-956 is a wireless AC1200 4G LTE router… -
Review: OPPO Find X2 Pro has top-level specs that are future-proof
OPPO's latest effort in the 5G space — its top-level… -
Review: realme's X3 SuperZoom is focused on camera nerds
Chinese smartphone maker realme's new X3 SuperZoom is, like many…
Comments
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Re: iTWire - Bowen describes COVIDSafe app as a waste of $2 million
Whenever this app is discussed it is always number of downloads - a meaningless number as the app may have[…]
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Re: iTWire - Bowen describes COVIDSafe app as a waste of $2 million
Not really Sam. We are a long way from out of these woods. A workable contact tracing app would be[…]
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Re: iTWire - Bowen describes COVIDSafe app as a waste of $2 million
One would think it's a little too late in the day for that.
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Re: iTWire - Xenophon asks why Telstra not facing queries over 5G gear source
Sorry, didn't note initially that you mentioned _state-owned_. In that case, the only private company is Huawei but who would[…]
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Re: iTWire - Cyber bureaucracy comes up with another chicken little report
You are spot on, mate.
Guest Opinion
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Revolutionising nursing and patient care with Qlik
GUEST OPINION by Emma Williams, Care Capacity Demand Management Program… -
Fast, visible and secure: why cyber-security must be a priority for Australian enterprises rolling out complex new networks in the post-COVID era
GUEST OPINION: Migrating to the cloud and embracing mobile and… -
Australian organisations ‘plagued’ by cybercriminal attacks
Australian organisations continued to be plagued by ransomware and malware… -
Cloudian launches operations in Australia, NZ
Object storage specialist provider Cloudian has officially launched operations in… -
Check Point finds a way to attack Apache Guacamole with remote code exploits
Security outfit Check Point has found a number of vulnerabilities…