|
CRM vendor Pegasystems has released new digital messaging capabilities within its Pega Customer Service application, providing interoperability with virtually any chat or messaging channel.
Published in
CRM
Thursday, 09 May 2019 09:01
Australians want to talk to people, not bots: claim
New research commissioned by CRM and RPA vendor Pegasystems suggests Australians want to talk to people, rather than bots, for all but the simplest customer service tasks.
Published in
Strategy
Monday, 15 April 2019 10:25
Optus launches NBN plans ahead of ‘new customer initiatives’
Optus has launched three new NBN plans promising more speed for selected home users, and with unlimited data for “data hungry” streamers.
Published in
Telecoms & NBN
VENDOR NEWS & EVENTS
-
Tech roles dominate the emerging jobs market
J Kruk & G O’Donnell Tech roles have dominated LinkedIn’s… -
Here’s how new ActiveImage tech delivers easy backup and recovery management
The disk imaging backup, system DR and virtualisation solutions vendor… -
The State of the Retail Industry: The Empowered Shopper
Despite e-commerce continuing to mature and grow in convenience, today’s… -
IP-COM partners with PSA Products on SMB networking solutions
IP-COM, a leading global supplier of SMB networking solutions, has…
-
Going beyond the hype to capture the strategic value of this revolutionary technology
The APAC Blockchain Conference 2019 taking place 22-24 July at… -
Don't miss 5G summit, Sydney June 2019
The 5G Business Summit 2019 takes place 25-27 June at… -
How to grow your online business!
SPONSORED BY onWebChat. Do you have an online store and… -
Capable load balancer for meeting application experience needs
Kemp LoadMaster is a modern, enterprise grade load balancer with… -
Carbon Black reports ominous rise in ‘island hopping’ and counter incident response
Advanced cyber attacks are evolving as attackers target supply chains… -
India Isn't Your Only Option for Outsourcing Software Development (any more)
In the early 2000s, outsourcing became a significant buzzword in… -
Announcing Tenda TEF1109P-8-102W desktop PoE switch in Australia
Tenda’s brand new desktop switch TEF1109P-8-102W brings nine ports, eight… -
Announcing Tenda TEF1105P-4-63W desktop PoE switch in Australia
Tenda’s newest desktop PoE switch TEF1105P-4-63W brings four Power over… -
Announcing Tenda PH3 AV1000 Gigabit Powerline Adapter Kit in Australia
Global networking brand, Tenda, has released a new product designed… -
Stand out with a personal brand that rocks
J Kruk & G O'Donnell Whether you’re starting out in… -
“Are there any questions you’d like to ask?”
J Kruk & G O'Donnell The best answers to the… -
Grow your ICT business by adding SMB communications services to your solutions suite
If you own or manage an ICT business, you have… -
Unlock the possibilities of enterprise cloud communications with UC Connect
Many large organisations strive to create an open and collaborative… -
Unlock the hidden potential of O365 with Cloud Connect for Teams
Enterprise communication is a challenge Businesses today are more dynamic… -
5 Ways to Take Advantage of the MVNO Opportunity
If you’ve ever considered selling mobile services, an MVNO is… -
5 key benefits of video conferencing
Video conferencing has changed the way we communicate in business,…
REVIEWS
-
Hands on with MSI’s new gaming laptops
Computex gave us the opportunity to get hands on with… -
Review – Stellar Data Recovery Premium
No matter how careful we are, there will undoubtedly be… -
Review: Varidesk ProPlus 36
Working on your feet in an office is becoming "a… -
MUST-SEE keynote: Huawei's new P30 Pro, arguably the best Android smartphone with world's best cameras
Come mid-April 2019, when Huawei's P30 and P30 Pro smartphones… -
Review – Tenda TEF1109P-8-102W desktop PoE switch
Tenda’s brand new desktop switch TEF1109P-8-102W brings nine ports, eight… -
Review – Tenda TEF1105P-4-63W desktop PoE switch
Tenda’s newest desktop PoE switch TEF1105P-4-63W brings four Power over… -
Review – Tenda PH3 AV1000 Gigabit Powerline Adapter Kit
Global networking brand Tenda has released a new product designed… -
Review: Brother MFC-J1300DW
Epson and then Canon stirred up the inkjet market by… -
Review – Tenda Nova MW3 and MW6 home mesh Wi-Fi systems
Wi-Fi is awesome, except when it’s not. Plugging dead spots… -
Review: Epson FF-680W photo scanner
Epson's FF-680W scanner is a convenient way of digitising a… -
Book review: Humanity Works by Alexandra Levit
As the workplace evolves, how will leaders and managers develop… -
Book review: Bruce Schneier's Click Here to Kill Everybody
World-renowned security technologist Bruce Schneier may not have intended it,… -
Review: Best DVD ripper – free rip DVD to any digital file with WinX DVD
If you’re like me, you still have a huge collection… -
Review: Crucial BX500 SSD
This is a mid-priced SSD with better-than-expected performance. -
Review – Sennheiser Memory Mic
German audio company Sennheiser has released a portable microphone for… -
Book review: The Five Anchors of Cyber Resilience by Phillimon Zongo
As the title suggests, The Five Anchors of Cyber Resilience attempts… -
Man behind Vivaldi browser says 'you don't spy on your friends'
The company behind the Vivaldi browser says its emphasis on… -
Review: D-Link Covr-2202 mesh Wi-Fi solution
The Covr-2202 is a mesh-network solution able to offer a… -
Vivaldi releases version 2.0 with host of new features
Norway-based Vivaldi Technologies has released version 2.0 of its browser,… -
Review – ASUS ZenBook S UX391 UltraBook
Taiwanese computer manufacturer ASUS has now released the latest model…
Recent Comments
-
Re: iTWire - Australian Internet pioneer says future does not look so bright
Good to see Geoff Huston making an honest assessment when too many other so-called Internet experts prefer to look the[…]
-
Re: iTWire - PC warriors expect Torvalds to follow in the papal tradition
Excellent points Sam - Indeed, "by his (Torvalds') standards" ?Really?One supposes the Register author has to pretend they aren't writing[…]
-
Re: iTWire - First packets transmitted on Internet Down Under 30 years ago
"The clumsy and 'knee jerk' interventions by governments to create a regulatory framework around all this really are treating the[…]
-
Re: iTWire - Warning: Cryptocurrencies attractive to criminals
I'm not saying that this article itself, nor the report from Charles Sturt Australian Graduate School of Graduate Policing and[…]
-
Re: iTWire - NBN mess: Labor's sin compounded by Coalition's MTM
I was not having a go at you Sam, it is at that white elephant called the NBN