Despite significant impacts on telecommunications services and infrastructure - including the impact of the COVID-19 crisis - telco customer satisfaction has remained steady over the past three quarters, according to a new survey published by Australian telecommunications industry peak body, Communications Alliance.
Internet service provider Aussie Broadband has topped the Roy Morgan Customer Satisfaction Awards for the third month in a row, recording a customer service rating of 92%.
No overseas call centre employee will be able to tell you anything unless it's in their call flow sheet.
Appreciate the article and keep them coming. The latest big update from Infinity Ward caused another ban wave and it[…]
Detailed references and citations needed for these numerous claims. (I'm asking from a neutral standpoint, as is done in Wikipedia[…]
That Disqus link is problematical. This direct YouTube link should work.https://www.youtube.com/wat... .... (well it might work, if Disqus accepts it)
Indeed, very sad to see. Political infighting may not have been the initial reason I eschewed the ACS and joined[…]