Displaying items by tag: customer relationship management

Business software provider Zoho launches Canvas for Zoho CRM, a design studio for CRM personalisation, which enables businesses to create their own CRM interfaces that are suited to each employee without IT or developer involvement.

Published in Accounting Software

A threat intelligence report from security provider Onapsis and business software vendor SAP claims that threat actors are actively exploiting unprotected mission-critical SAP applications.

Published in Security

Customer relationship management software provider Salesforce has launched its blockchain platform, known as Salesforce Blockchain, which it describes as a low-code platform that will enable organisations to share verified, distributed data sets across a trusted network.

Published in CRM

Global enterprise applications company IFS has announced that Brisbane-based property development company, QM Properties, will deploy IFS Applications to transform its business with customer experience improvements enabled by real-time data access, CRM and mobility features and robust property lifecycle management capabilities.

Published in Deals
Thursday, 18 May 2017 11:21

SugarCRM releases new version

Customer relationship management software provider SugarCRM has released the latest version of its CRM solution, 7.9.

Published in Business Software

When it comes to customer engagement technology, organisations need "a thinking partner, not just a technology partner," Aspect Software chief customer strategy officer Joe Gagnon told iTWire.

Published in Business Software
Wednesday, 16 September 2015 14:40

SAP launches the ‘simplified’ front office

SAP has unveiled future integrated digital enterprise technologies that it says are intended to transform the relationships companies have with their customers – and “simplify the front office”.

Published in Enterprise Solutions

Salesforce.com has reported an increase in sales across the business for the three months to the end of April, bringing $1.51 billion into its coffers for the quarter, up 23% year-on-year.

Published in CRM

Australian customer-owned financial services company Beyond Bank has selected UXC Eclipse to play a key role in the organisation-wide roll-out of Microsoft Dynamics CRM and Office 365.

Published in CRM
Thursday, 29 January 2015 13:59

Many pastabilities with Tall Emu CRM

Australian food producer Pastabilities has gone live with a new customer relationship management solution from Tall Emu and a new fully integrated ecommerce website.

Published in CRM
Wednesday, 15 October 2014 17:09

Aegis to create 550 additional jobs in Melbourne

Global outsourcing and IT services company Aegis will create 550 new jobs in Victoria over the next two to three years with the establishment of its Asia Pacific hub for analytics, social media and multilingual capabilities in Melbourne.

Published in Strategy

The Westpac Bank is using big data and advanced analytics techniques from Teradata to further enhance its engagement with customers, as it continues to develop what it says is the industry leading Marketing CRM program.

Published in Data
Sunday, 28 September 2014 20:26

When is your CRM platform not a CRM?

When is your Customer Relationship Management (CRM) platform not a CRM? When you try to use it for customer reference management as well as relationships.

Published in The Wired CIO
Wednesday, 03 September 2014 01:02

Simplot staying in front with CRM deployment

Food services, processing and manufacturing company Simplot has moved to standardise its Australian sales and operations with the deployment of a cloud-based mobile consumer goods solution from CRM vendor StayinFront.

Published in Deals
Tuesday, 02 September 2014 17:11

Enbu to distribute Sage CRM in Australia, NZ market

Management software vendor Sage Business Solutions has partnered with Ireland-based Enbu Consulting to service the Australian market with its CRM solution.

Published in Business Software

Global business apps software and cloud services provider Infor is buying Saleslogix, a provider of SaaS customer relationship management (CRM) software.

Published in CRM

On-demand sales force automation solution and CRM vendor StayinFront is claiming a ‘ground-breaking’ release with its new mobile selling solution which it says puts integrated, intelligent outlet data on more than 320,000 retail outlets throughout Australia and New Zealand at the fingertips of consumer goods companies for the first time.

Published in Mobility

Aged-care services provider KinCare has implemented a flexible scheduling solution from ClickSoftware which will enable thousands of its mobile home care workers across Australia to provide optimised appointment schedules for their clients.

Published in Cloud

IT services and solutions provider Datacom has won a contract to deliver a range of integrated digital software solutions to Wollongong City Council.

Published in Deals

Asia Pacific cloud consulting and solutions provider Sqware Peg has joined software vendor MuleSoft's partner program to enhance its delivery of cloud integration deployments.

Published in Cloud
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