Displaying items by tag: customer loyalty

Customers frustrated with poor service will soon be given more freedom to change providers, and the telco sector must adapt to remain competitive.

Published in Telecoms & NBN
Friday, 08 August 2014 07:04

Online shopping booming, but loyalty declining

The number of Australian shoppers who say their last purchase was online has trebled in just 12 months.

Published in Market

SYDNEY, November 10, 2011 - Digital Realty Trust, Inc. (NYSE: DLR), a leading global provider of data centre solutions, has received the results of an independent study of customer satisfaction conducted by Kingsley Associates, the respected research firm that has specialised in the real estate industry for nearly 30 years.

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