Customer engagement specialist Pegasystems has added an ethical bias check to Pega Customer Decision Hub to help eliminate biases hidden in underlying AI models.
Customer engagement software company, Freshworks has acquired intelligent automation for customer service vendor AnsweriQ in a move it says will enhances its artificial intelligence and machine learning capabilities in the customer engagement space.
Customer engagement solutions company CSG has expanded its relationship with Telstra to provide billing and provisioning capabilities for Telstra’s suite of managed IoT connected solutions across Asia-Pacific.
It amazes me that people see President Trump the way Linus does. The reality is opposite. Shut up and code,[…]
Happy Aussie Broadband customer in contrast to being a Bigpond sufferer.
Hey, was there ever a full report/followup released?
Progress is also being made on upgrading the HFC network, with forecasts that the end of 2021 most users on[…]
Great news, Vodafone/TPG is truly giving Telstra and Optus some real competition!