Displaying items by tag: customer engagement

Auckland, 1 June 2017 – Trans-Tasman technology specialist Pyrios wants to debunk the myth that brands are obliged to show up in every channel used by their customers.

Australian-based online comparison website iSelect is claiming a world-first with its newly deployed Aspect customer engagement centre platform going live.

Published in Market

Consumers are confused about what Artificial Intelligence (AI) really does, resulting in misplaced fears that inhibit them from embracing AI-based technology, according to new research.

Published in Strategy

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