Displaying items by tag: customer engagement

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Wednesday, 17 March 2021 11:41

8x8 launches Contact Center for Microsoft Teams

Cloud communications platform provider 8X8 has launched Contact Center for Microsoft Teams to deliver integrated customer engagement and global telephony direct routing that allows employees and contact centre agents to interact with customers from any Teams endpoint.

Published in Enterprise Solutions

Tagged under

Monday, 01 March 2021 21:48

Twilio’s annual State of Customer Engagement Report finds digital engagement is key to business survival in a post-pandemic world

Cloud communications platform Twilio has released its second annual State of Customer Engagement Report, with some very interesting findings.

Published in Business IT

Tagged under

Thursday, 28 January 2021 02:58

Verint Systems, 8x8 partner to deliver Integrated Cloud Solutions for organisations worldwide

Customer engagement company Verint Systems and integrated cloud communications platform provider 8x8 have announced a partnership to bring integrated cloud workforce management applications and cloud contact centre to mid-market and enterprise businesses worldwide.

Published in Strategy

Tagged under

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WEBINARS ONLINE & ON-DEMAND

Synology All Flash Array Webinar
WEBINAR INVITE by Synology: Can your VM storage setups provide…
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IT SUMMIT INVITE: The Future of IT 2021 starts March 16 at 2PM AEDT, register now
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Watch Now: Flexible IT Innovation: Taking A Data-Driven Approach To Scale And Complexity
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WEBINAR INVITE: Zebra's 'Retail Shopper Experience in a post-COVID world', 12PM AEDT March 17 2021
Zebra is also holding a free webinar with the topic…

GUEST ARTICLES

VIDEO Interview: Luis Urbaez, EGM and COO of Comms Group talks cloud comms and more
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VENDOR NEWS

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Sumitomo Life Insurance Selects Talend to Build Company’s Data Infrastructure
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8x8 Integrated Cloud Contact Center and Communications Driving Global Channel Momentum
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Guest Opinion

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Guest Interviews

VIDEO Interview: Luis Urbaez, EGM and COO of Comms Group talks cloud comms and more
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Guest Reviews

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Guest Research

Australian frontline healthcare organisations helped by Workday to battle COVID-19 pandemic
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Guest Research & Case Studies

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Channel News

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PMT Security announced as Milestone Systems Diamond Partner for 2021
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Comments

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