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Displaying items by tag: customer analytics

Australian home builders, MJH Group, turned to Microsoft Dynamics CRM and Oracle ERP to consolidate its thirty-year volume of data across its brands, finding big dividends in delighting its customers as they embark on some of the biggest financial purchases of their lives.

Published in Enterprise Solutions
IBM is to acquire San Francisco based Tealeaf Technology to boost its offerings of customer analytics software to companies using ecommerce.
Published in Strategy

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