Displaying items by tag: contact centre solutions

New Zealand technology provider BayCom Communications is partnering with NICE inContact, to offer its inContact CXone cloud contact centre solution to organisations in New Zealand.

Published in Market

Sydney, 4 August 2020. VENDOR ANNOUNCEMENT: Leading cloud communications provider, ASX listed CommsChoice Group Limited (ASX: CCG), today announced that it has expanded its Microsoft Teams calling (Direct Routing for Teams) platform into China, Japan and the Philippines with Beijing, Shanghai, Manila and Tokyo now live; giving the company the most extensive Teams calling coverage across the APAC region.

Sydney, 4 August 2020. VENDOR ANNOUNCEMENT: Leading cloud communications provider, ASX listed CommsChoice Group Limited (ASX: CCG), today announced that it has expanded its Microsoft Teams calling (Direct Routing for Teams) platform into China, Japan and the Philippines with Beijing, Shanghai, Manila and Tokyo now live; giving the company the most extensive Teams calling coverage across the APAC region.

Published in Cloud

Contact centre solutions provider 8x8 has appointed Michelle Marlan as senior manager – channel & alliances for Australia and New Zealand.

Published in People Moves

Global contact centre solutions vendor Avaya has entered into a strategic partnership with Afiniti, a provider of AI-based behavioural pairing solutions.

Published in Strategy

Unified Communication as a Service (UCaaS) provider, Access4, is hosting a deployment of Broadsoft’s newly released contact centre solution, BroadSoft CC-One.

Published in Resellers

Optus Business has inked a $75 million, five-year deal with Flight Centre to deliver collaboration and communication services to support the retail travel group’s ongoing technology transformation strategy.

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments