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Tuesday, 23 March 2021 23:21

MaxContact Helps Contact Centre Agents Communicate and Collaborate More Effectively With Microsoft Teams Integration

Company Partners with Entrust ICT to deliver integrated solution

Published in Resellers

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Wednesday, 17 March 2021 11:41

8x8 launches Contact Center for Microsoft Teams

Cloud communications platform provider 8X8 has launched Contact Center for Microsoft Teams to deliver integrated customer engagement and global telephony direct routing that allows employees and contact centre agents to interact with customers from any Teams endpoint.

Published in Enterprise Solutions

Tagged under

Tuesday, 21 July 2020 17:12

Settling into the new normal: a peek into the post COVID-19 call centre

GUEST OPINION BY MaxContact: Australia’s contact centres are hard at work developing a new modus operandi that allows them to run efficiently, regardless of whether agents are at home or in the office, writes Daniel Harding, Director – Australia Operations, MaxContact

Published in Sponsored Announcements

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