Telecommunications lobby group Communications Alliance has called for a redoubling of efforts by service providers and the Telecoms Industry Ombudsman on addressing unresolved telecoms customer issues.

Regional users of Optus services are being offered three months free plan fees on selected new mobile services.

The Australian Communications and Media Authority (ACMA) has taken action against Sydney-based telco Infinity Telecom for breaching industry rules requiring them to have mandatory information for consumers available on their website.

Published in Telecoms & NBN

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